SHIPPING & RETURNS

Shipping Policy

All orders are processed within 4-5business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.


Shipping charges for your order will be calculated and displayed at checkout.


FedEx Standard
3-5 business days
Free with Purchase of $100 or more.
FedEx Two Days
2 business days
$12.95
FedEx Overnight *
1-2 business days
$19.95


 US Orders
USPS First class mail (2-5 business days) 
 USPS Priority Mail (2-3 business days)
 USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases)
Express is NOT overnight (Signature required)
Free Shipping (2-5 business days)  


International Orders:
 USPS First class mail (14 - 20  business days) *This option will only appear if your order
weighs under four pounds.
 USPS Priority mail (6 -14 business days)
 USPS Express Mail (5 -10 business days) (Signature required)
* Overnight delivery is only available for orders with delivery addresses within the continental United States.


Customer is responsible for shipping charges under all circumstances. If a package is
returned to us, the Customer will be responsible for return shipping charges.

Delivery delays can occasionally occur.

WE DO NOT SHIP TO P.O. boxes or APO/FPO addresses


You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Sophisticated.boutique is not responsible for any customs and taxes applied to your order. All fees
imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Return & Exchange Policy

*NO REFUNDS - NO EXCEPTIONS
**WE WILL ISSUE ONLY STORE CREDITS
You have five (5) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
All items must have all tags, including any hangtags attached.
Any item marked “Sale /Final Sale cannot be returned.
Non-returnable merchandise include final sale products, formal gowns, swimwear, white
clothing and bodysuits.
Shoes must be repacked in their shoe box(es) and placed in a protective box.
Your item needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non­refundable.


OUR RETURN ADDRESS IS:
1132 Madrid St
Townsend De 19734

 


Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, STORE CREDIT WILL BE APPLIED TO YOUR ACCOUNT